HOW IS THE DELIVERY OF THE ORDER MADE?
All products from the online store Digit-2005 are delivered by courier company Speedy to the address you specified in your order. The value of the delivery is determined depending on the weight of the order.
Phone for contact with courier: 0 7001 7001
Delivery is made within 2 to 10 working days after confirmation by email after the order.
Deliveries are not made on Sundays and public holidays.
HOW DOES THE PAYMENT WORK?
1. Payment in cash upon receipt (cash on delivery) - Payment for your chosen clothes and items is made by cash on delivery.
2. Payment to the bank account of DIGIT-2005 EOOD
1.1. How to order
The customer can make an order on the website of DIGIT-2005 through:
1. registration with username and password;
2. directly through the "Guest" option;
1.2. Necessary conditions to make an order
1. Valid email address.
2. Accurate details of delivery and invoicing address.
3. Correctly filled in contact details - names and telephone number for contact.
1.3. Order confirmation
1.3.1. When ordering on the website of "DIGIT-2005"
Activation of the order of a certain product is done by pressing the button "Confirm the order".
When you place an order, you will receive a confirmation of the order at your e-mail address.
Upon completion of the order, by clicking on the button "Confirm the order" you declare your explicit consent to enter into a distance contract.
1.4. Order processing
The ordered orders are processed within one working day of their receipt, unless they are made on Friday after 18.00, on a day off or on an official non-working day, and then processed on the first working day and the delivery time is calculated not -early from this day.
2.1. Place on delivery
Deliveries are made by courier company Speedy. The customer can choose:
1. delivery to the address indicated by him;
2. to an office of the courier company in the respective city indicated by him;
2.2. Delivery time
Delivery is made within 7 working days from the date of confirmation by e-mail of the order.
2.3. Shipping fee
The value of the delivery is calculated based on the weight of each order.
III. Replacement and complaint
3.1. The customer has the right to replace the purchased goods within 7 days of receipt by filling out the replacement form, in case:
1. the received goods do not correspond to the goods ordered for purchase;
2. there is a factory defect;
3. the returned goods are not contaminated or damaged, and are returned in their original packaging;
4. the amount ordered by the client is inaccurate.
3.2. DIGIT-2005 replaces the purchased product with another product of the same type and quality, or in the absence of such - with a product of the customer's choice for the same value. In case the product has been in promotion at a reduced price, the customer has the right to exchange with another product at the same price that the customer actually paid to DIGIT-2005.
3.3. Goods made to orders in individual sizes are not subject to return or exchange, unless there is a factory defect.
3.4. The transport costs for returning the goods and delivery of the goods with which they are replaced are at the expense of the Customer.
IV. Cancellation and return
4.1. Within 14 days from the date of acceptance of the goods, the customer has the right to withdraw from the contract and return the goods without giving a reason and without due compensation or penalty.
4.2. The right of withdrawal is exercised through the single withdrawal form available on the DIGIT-2005 website in the General Terms and Conditions section.
4.3. To exercise the right of withdrawal it is necessary:
1. the client to indicate name, address and exact data for the bank account to which the amount under the contract should be refunded.
2. to provide data of the order and exact date of the notification for the withdrawal from the contract.
3. upon return of the consignment, the integrity of the packaging of the delivered product shall be preserved.
4. on return, all components of the original DIGIT-2005 consignment should be refunded.
4.4. The costs for delivery of the returned goods are at the expense of the Client.
4.5. The value of the order, after deducting the cost of returning the goods, will be transferred to the bank account specified by you within 14 working days of receipt of the returned goods.